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Privacy Policy

At MAALUCK ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, join our waitlist, or subscribe to our studio updates.

1. Information We Collect

We collect limited personal information necessary to deliver updates, manage priority allocations, and improve your experience on our site:

  • Information You Provide Voluntarily: When you submit a form on our site (such as requesting Priority Access or joining our email list), we collect your email address and name (if provided).

  • Information Collected Automatically: Like most modern websites, our site (hosted on Wix) uses standard cookies and analytics tools to collect basic non-identifiable technical data, such as your IP address, browser type, device details, referring URL, and pages visited.

2. How We Use Your Information

We use the information we collect exclusively for design-related and operational purposes, including:

  • Priority Access & Waitlist: Notifying you about product availability, first-edition drops, pre-order timelines, and reservation details.

  • Studio & Exhibition Updates: Sharing invitations to local pop-ups, design exhibitions, workshops, and cultural journal notes.

  • Inquiries: Responding to questions or messages sent directly to our studio team.

  • Site Optimization: Analyzing visitor traffic patterns to ensure our website functions smoothly across all devices.

We do not sell, rent, trade, or share your personal information with third parties for marketing or advertising purposes.

3. Data Storage & Service Providers

Your information is stored securely through our website hosting and software provider, Wix.com, which provides the infrastructure for our online presence and forms. Wix stores data behind secure servers protected by industry-standard firewalls and security protocols.

We may share data with trusted technical service providers (e.g., email delivery tools or analytics platforms) strictly as necessary to operate our website and communicate with you.

4. Your Rights & Options

Regardless of where you are located globally, you retain full control over your personal data:

  • Opt-Out / Unsubscribe: You may unsubscribe from our studio notes, updates, or waitlist at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting us directly.

  • Access & Deletion: Depending on your jurisdiction (such as under the GDPR, CCPA, or HK PDPO), you have the right to request access to the personal data we hold about you, ask us to correct inaccuracies, or request that we permanently delete your information from our records.

5. External Links & Social Media

Our site may contain links to external channels, such as our Instagram page or partner exhibition sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any external platforms you visit.

7. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your personal information, please contact us via our site contact form or at: MAALUCK

 

Email: hello@maaluck.com

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